COBRApoint, COBRA Election Notices, COBRA software, direct billing software, mail fulfillment services, COBRA

Mail Services

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Mail Services
Service Details

• End to end processing service specifically engineered for COBRA and Direct/Retiree Billing administration
• Current processing volume of 250,000 first class letters each day
• Built and managed by a professional team using state of the art technology, processing and industry best practices
• Mail facility employs the most stringent physical and data security protocols to ensure HIPAA and PCI compliance
• Mail facility is USPS Mailstream and CASS certified and SAS 70 Type II reviewed.
• In-line and automatic Quality Assurance auditing during your mail processing cycle
• Customer maintains independent relationship directly with our mail processing facility
• Each processing night, COBRApoint generates, encrypts and automatically sends via secure FTP all out bound letter files each night.  No intervention is required by your company
• Complete traceability and 360° on-demand view of the entire process
• Full document management tools native in COBRApoint for all system generated letters and reports