Mail/Services Details

End to end processing service specifically engineered for COBRA and Direct/Retiree Billing administration ensuring same day letter printing/mailing and proof of mail reporting
Current processing volume of 1,000,000 first class letters each day
Built and managed by a professional team using state of the art technology, processing and industry best practices
Mail facility employs the most stringent physical and data security protocols to ensure HIPAA, GLB, and PCI compliance
Mail facility is ISO 9001:2008 Certified, USPS MPTQM certified, and SAS 70 Type II reviewed.
In-line and automatic Quality Assurance auditing during your mail processing cycle
Customer maintains independent relationship directly with our mail processing facility
Each processing night, Benaissance SaaS systems generate, encrypt, and automatically send via secure FTP all out bound letter files each night. No intervention is required by your company
Complete traceability and 360° on-demand view of the entire process
100% archival of all system generated letters

The first easy-to-use web-based COBRA, HIPAA, & State Continuation administration platform built to run the business of running a multi-employer COBRA administration business - limitless scale and maximum efficiency.

Retiree health insurance billing, individual policyholder billing, leave of absence billing-whether carrier or TPA, billing your own subscribers or your clients', SPMpoint drives efficiency while supporting maximum flexibility.

What happens after the subscriber elects coverage in a state health benefit exchange? HBEpoint.

Integrated Services

Bundled back-office services free you to differentiate your business.